What we collect

Depending on what you submit, we may receive information such as your contact details, travel timing preferences, and notes related to pickup needs.

  • Contact information (name, email, phone)
  • Request details (travel date, group size, timing notes)
  • Optional notes (accessibility needs, luggage guidance)

How we use it

We use your information to provide service coordination and customer support related to your request.

  • Confirm availability and coordinate pickup and return details
  • Respond to questions and request updates
  • Send email notifications when you opt in to updates

Email updates

If you agree, we’ll send relevant emails connected to your request—such as timing confirmations or important service notes. You can update your preferences by contacting our Support Desk.

Your choices

You control what you share in your request. If you need to correct details or discuss privacy questions, reach out to Support for help.

Contact Support

Trust matters

We handle your information with care and use it to support your travel plans—nothing more than what’s needed to coordinate a smooth pickup and respond to your request.

This privacy notice is designed to be understandable. If you have questions that aren’t covered here, please contact Support Desk.